Data Privacy

Respect and protection of your Personal Data

Elyon Infinite Pte Ltd recognises and values the privacy of people ("you" or "user"), and will protect and respect your personal data in line with the Personal Data Protection Act 2012 (the "PDPA") and our personal data protection policy. By volunteering or providing your personal data to ELYON, it will be deemed that you have agreed and consented to the collection, use and disclosure of your personal data by ELYON and its related entities in the manner described below. This notification describes how Elyon Infinite Pte Ltd, its representatives and/or agents (collectively, "ELYON", "we", "us", "our") may collect, use, disclose and manage your personal data.

Collection, Use And Disclosure Of Personal Data

ELYON's personal data protection policy applies to all individuals whose personal data is within ELYON's possession or control. Personal data generally includes any data that can be used to identify a natural person, such as name, identification number or address, but excludes business contact information. If you have provided the personal data of another individual (such as a family member or next-of-kin), you agree that you have obtained his/her consent to ELYON's collection, use and disclosure of his/her personal data according to ELYON's personal data protection policy or that you validly give us such consent on their behalf.

In accordance with the PDPA, we have processes and procedures in place to ensure that such personal data is collected, used and disclosed only for the following purposes:

  • - fulfilling regulatory reporting requirements;
  • - engaging with users; such as verifying identity, conducting marketing and promotions, customer service and support, survey and research;
  • - supporting business and internal administrative purposes, such as maintaining internal records and references, processing queries or feedback;
  • - facilitating business asset transactions, which may include the sale, transfer, assignment or novation of assets, rights or obligations); or
  • for any other purposes for which we have obtained your consent, for which you may be deemed to have provided consent, or purposes reasonably related to the foregoing.

Access and Correction

Under the Act, you have the right to request for information about your personal data that is in our possession or under our control. You can also request for information about the ways in which your personal data has been or may have been used or disclosed by us. An administrative fee may be imposed on you for the request. Please email request to [email protected].

Withdrawal of Consent

You have the right to withdraw any consent that you have given to us. Please let us have any notice of withdrawal in writing, indicating your instructions clearly. If you withdraw your consent for the collection, use or disclosure of your personal data, we will put the withdrawal into effect within thirty (30) working days of your request. Please email request to [email protected].

Accuracy Of Personal Data

ELYON will keep personal data as accurate, complete and up to date, taking into account its use and the interests of our other users. Where possible, we will validate data provided using accepted practices and guidelines. This might include a request to see original documentation before we use the personal data such as data with personal identifiers and/or proof of address.

Protection Of Personal Data

ELYON protects personal data against loss or theft, as well as unauthorized access, disclosure, copying, use or modification with appropriate security safeguards.

Retention of Personal Data

ELYON will retain your personal data only for as long as the purposes for which such data is collected or used (as notified to you) continues, or where necessary for our legal or business purposes. Thereafter, ELYON will delete or destroy the personal data, or remove the data that can be associated with you.

Transfer of Personal Data

ELYON may transfer any personal data in its possession or control to another ELYON entity or a third party as may be necessary to achieve the purposes set out above and to provide ELYON's services to you. This may include transfering the personal data outside Singapore with ELYON ensuring that appropriate safeguards are put in place in compliance to PDPA.

Feedback and Queries

If you have any feedback or queries in relation to the protection and retention of your personal data, you may also write to our Personal Data Protection Officer at [email protected]. We will look into your feedback or queries, and will provide you with a response within seven (7) working days.

Changes to the Notification

We reserve the right to modify or change this Notification at any time. This notification may be amended in tandem with changes in the legislation.

Last Updated: 15 July 2024